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Information about Hathway
Hathway Cable & Datacom is a major provider of cable television, high-speed data and digital audio services in India. Hathway has come to be known as one of the big players in the delivery of home entertainment and internet access sectors in those Indian cities where it has a presence.
Outage Map
Outage history
Reported problems on 15.10.2024:
There were a total of 1 Problems at Hathway. Cities that were most frequently affected: Chennai
Saravanan 10 months ago
Chennai medavakkan not 07/12/2023 still not working internet
balaji 10 months ago
Chennai Mylapore Service is down!!
Nelson 10 months ago
600098, from Choolaimedu Chennai, after the flood it almost a week still no internet working, complaint raised on 6th of dec now it's 9th of dec still the complaint in progress, no response from coustomer care, no one is picking up the call, fed up wtf they are thinking, worst service ever, not at all capable for a handaling the company. Atleast they can't even answer for the status. My goodness done with this trash broadband. Better they can sell tomatoes in Street, not capable for that also.
Dorathi 10 months ago
600050 , Chennai Hathway Broadband is down since yesterday. I've tried almost all the customer care numbers but no one is available . There isn't any updates on when it would be restored and there is no way to reach out to the service providers . As I'm doing wfh it's very tough to work since a week due to this issue while other broadband services have already been restored. Please check on this issue and do the needful immediately.
Brahadeesh Srinivasan 10 months ago
Awful service. Net had been down for a week and these guys aren’t even responding. Chennai 600028
Asking in 10 months ago
Really bad service from Hathway! Regret choosing them. Has been down since 5 days! From Chennai 600092
Rajaramnath.K 10 months ago
Hathway not working for the past 4 days in MMTC colony Nanaganallur. Los blinking red. Every time when I contacted Customer care personnel, he says it will be resolved within the end of day and already they have assigned a person. But so far that person did not turnup and till now there is no resolution. Seems there is no adequate field staff to take care outages. This is really frustrating
Kiran 10 months ago
600044 chromepet, chennai. Hathway broadband down since monday.
Balasubramanian 10 months ago
No internet for the last 4 days. Raised complaint. Sent mail to chennai helpdesk. No response. Wa number not exists.
Ram 10 months ago
600106.. Very intermittent not working from 4.30 , Arumbakkam SBI colony
Praveen 10 months ago
600087 Chennai Valasaravakkam It's been 50+ hours since POS Red light started blinking. I've made a request and nothing is resolved and no updates. What exactly are you all doing? Will you return our money of this month? Or will you give us waiver for the next month? Other networks had resolved the issues already.
Kani 10 months ago
Team what is the update really pathetic service provided
Mugalivakkam 10 months ago
600125 The LOS light is blinking for the past 2 days.
Mugalivakkam 10 months ago
600125 Is it working?
Vignesh 10 months ago
Finally started working fine ????
Vignesh 10 months ago
600117 ,chennai keelkatalai Same issue wifi not working from past 4 days ....customer care number not at all working ...very poor service
S 10 months ago
600023 , Chennai Hathway Broadband is down since Monday. I've tried almost all the customer care numbers but no one is available . There isn't any updates on when it would be restored and there is no way to reach out to the service providers . As I'm doing wfh it's very tough to work since a week due to this issue while other broadband services have already been restored. Please check on this issue and do the needful immediately.
Manapakkam 10 months ago
600125 here also internet is down for past 3 days please be responsible to provide proper updates it is really affecting employees who are working from home...other broadband services like Airtel n Jio n act has restored...and also no proper customer service and chat bot is really annoying.. no one is lifting the calls to fix..
Naveen 10 months ago
600100..perumbakkam area have internet issue for Hathway broadband users Other broad bands are working fine here
Arun 10 months ago
600073 here also internet is down for past 2 days please be responsible to provide proper updates it is really affecting employees who are working from home...other broadband services like Airtel n Jio has restored...and also no proper customer service and chat bot is really annoying
Kani 10 months ago
600059 internet is down for past 2 days other broadband connection restored only hathway is delaying for service restoration
sourabh patole 10 months ago
Hathway is not working in velachery from yesterday
Abdul 10 months ago
Kovilambakkam - 600129 - poor hathway connection from last night. 60 kbps
Sriram 10 months ago
Hathway is not working. No Internet connection. Ambattur. 600053
Vipin 10 months ago
Internet down since 4th December 5pm IST Elango Nagar South Street, Virugambakkam, Chennai 600092. The LOS light on the modem is blinking red continuously and the internet light is off. Please send us sms updates on fault resolution and ETR as we cannot call anyone to discuss the problem and have logged a fault using the app.
Gowtham kumar 10 months ago
hi m gowtham from Aminjikarai...my internet is down for past two day...i registered a complaint, no use...m on wfh process.. all other service providers are working fine for my neighbour..do the needful on emergency basis...my acc no is 1320084320..
Tharun 10 months ago
Hathway is not showing any internet here in Ambattur,chennai
Gopinath 10 months ago
Hathway internet is not working. From yesterday we tried calling and sending mail, but no response. We are receiving emails from hathway that everything is back but still no internet. Worst experience from Hathway. Kindly look at it asap, below is my address Kodambakkam Chennai - 600024
Mohan 10 months ago
600026-Vadapalani Internet is not working since monday afternoon
Sheswathika 10 months ago
From the mrgn we don't have network connection.can u plz check it
Swetha 10 months ago
From morning not internet 600040 Anna nagar
Ashwin 10 months ago
Network is worst and I couldn't even load a google page. chitlapakam chennai 64
Alex 10 months ago
Internet is down for last 24 hours(600091 + chennai)
Kumar 10 months ago
Complete network down from Morning 8 AM
Sandeep 10 months ago
Internet down from morning in Anakaputhur 600070. Unable to contact customer care support. very disappointed wit the service
Krishna Kumar 10 months ago
Complete internet down in Chennai 600096
Nagaraj S 10 months ago
Network not available internet Pincode -600083.
MITHYA 10 months ago
Hathway broadband not working for the past two days - 600064
Senthil 10 months ago
Hathway internet is not working for last 2days. Please fix asap
Yasar 10 months ago
Hathway is Not Working 600099